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Privacy Policy

Last updated: May 2026

1. Information We Collect

  • Personal identification information (name, email address, WhatsApp number) when you register as a buyer or business on GetSourceDirect.
  • Business information including company name, country, products or services offered, production capacity, and certifications.
  • Technical data including IP addresses, browser type, operating system, device type, and pages visited for analytics and security purposes.
  • Transaction data when orders are placed through the platform (once payment processing is active).
  • Communication data when you contact us via WhatsApp, email, or our platform messaging system.

2. How We Use Your Information

  • To create and manage your buyer or business account on the platform.
  • To connect buyers with verified businesses and facilitate transactions.
  • To verify business registrations and grant the Verified Badge.
  • To send transactional emails including order confirmations, tracking updates, and account notifications.
  • To analyse website traffic and improve our platform using anonymised analytics data.
  • To detect and prevent fraud, spam, and abuse on the platform.
  • To comply with legal obligations and enforce our Terms of Service.

3. IP Address Collection

  • GetSourceDirect collects IP addresses from all visitors to the platform for security, fraud prevention, and analytics purposes.
  • IP addresses are stored securely and are only accessible to GetSourceDirect administrators.
  • IP addresses are used to determine approximate geographic location (country and city level only) for analytics.
  • IP addresses are never sold to third parties or used for advertising purposes.
  • You may request deletion of your IP data by contacting us at omairkaludi@gmail.com.

4. Information Sharing

  • We do not sell, trade, or rent your personal information to third parties.
  • Buyer contact details (name, address, phone, email) are kept hidden from businesses until a confirmed paid order is placed.
  • Business profile information that you choose to make public will be visible to buyers browsing the platform.
  • We may share data with service providers who assist in operating our platform (Supabase for database, Vercel for hosting, Stripe for payments) under strict data processing agreements.
  • We may disclose information if required by law or to protect the rights and safety of GetSourceDirect and its users.

5. Data Security

  • All data is transmitted over encrypted HTTPS connections.
  • Passwords are hashed and never stored in plain text.
  • We use Supabase Row Level Security to ensure users can only access their own data.
  • Payment information is handled by Stripe and is never stored on GetSourceDirect servers.
  • We regularly review our security practices to protect against unauthorised access.

6. Cookies

  • GetSourceDirect uses essential cookies required for authentication and session management.
  • We use analytics tracking to understand how visitors use our platform. This does not include advertising cookies.
  • You can disable cookies in your browser settings, but this may affect platform functionality.

7. Your Rights

  • You have the right to access the personal data we hold about you.
  • You have the right to correct inaccurate personal data.
  • You have the right to request deletion of your personal data, subject to legal obligations.
  • You have the right to withdraw consent for data processing at any time.
  • To exercise any of these rights, contact us at omairkaludi@gmail.com or via WhatsApp at +92 321 264 2009.

8. Data Retention

  • Account data is retained for as long as your account is active.
  • Transaction records are retained for 7 years for legal and accounting purposes.
  • Analytics data is retained for 12 months.
  • Upon account deletion, personal data is removed within 30 days, except where retention is required by law.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time.
  • Material changes will be notified via email or a prominent notice on the platform.
  • Continued use of GetSourceDirect after changes constitutes acceptance of the updated policy.

10. Contact Us

  • For any privacy-related questions or requests, contact Muhammad Umair Kaluri, Founder of GetSourceDirect.
  • Email: omairkaludi@gmail.com
  • WhatsApp: +92 321 264 2009
  • Website: getsourcedirect.com