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Privacy Policy
Last updated: May 2026
1. Information We Collect
- โPersonal identification information (name, email address, WhatsApp number) when you register as a buyer or business on GetSourceDirect.
- โBusiness information including company name, country, products or services offered, production capacity, and certifications.
- โTechnical data including IP addresses, browser type, operating system, device type, and pages visited for analytics and security purposes.
- โTransaction data when orders are placed through the platform (once payment processing is active).
- โCommunication data when you contact us via WhatsApp, email, or our platform messaging system.
2. How We Use Your Information
- โTo create and manage your buyer or business account on the platform.
- โTo connect buyers with verified businesses and facilitate transactions.
- โTo verify business registrations and grant the Verified Badge.
- โTo send transactional emails including order confirmations, tracking updates, and account notifications.
- โTo analyse website traffic and improve our platform using anonymised analytics data.
- โTo detect and prevent fraud, spam, and abuse on the platform.
- โTo comply with legal obligations and enforce our Terms of Service.
3. IP Address Collection
- โGetSourceDirect collects IP addresses from all visitors to the platform for security, fraud prevention, and analytics purposes.
- โIP addresses are stored securely and are only accessible to GetSourceDirect administrators.
- โIP addresses are used to determine approximate geographic location (country and city level only) for analytics.
- โIP addresses are never sold to third parties or used for advertising purposes.
- โYou may request deletion of your IP data by contacting us at omairkaludi@gmail.com.
4. Information Sharing
- โWe do not sell, trade, or rent your personal information to third parties.
- โBuyer contact details (name, address, phone, email) are kept hidden from businesses until a confirmed paid order is placed.
- โBusiness profile information that you choose to make public will be visible to buyers browsing the platform.
- โWe may share data with service providers who assist in operating our platform (Supabase for database, Vercel for hosting, Stripe for payments) under strict data processing agreements.
- โWe may disclose information if required by law or to protect the rights and safety of GetSourceDirect and its users.
5. Data Security
- โAll data is transmitted over encrypted HTTPS connections.
- โPasswords are hashed and never stored in plain text.
- โWe use Supabase Row Level Security to ensure users can only access their own data.
- โPayment information is handled by Stripe and is never stored on GetSourceDirect servers.
- โWe regularly review our security practices to protect against unauthorised access.
6. Cookies
- โGetSourceDirect uses essential cookies required for authentication and session management.
- โWe use analytics tracking to understand how visitors use our platform. This does not include advertising cookies.
- โYou can disable cookies in your browser settings, but this may affect platform functionality.
7. Your Rights
- โYou have the right to access the personal data we hold about you.
- โYou have the right to correct inaccurate personal data.
- โYou have the right to request deletion of your personal data, subject to legal obligations.
- โYou have the right to withdraw consent for data processing at any time.
- โTo exercise any of these rights, contact us at omairkaludi@gmail.com or via WhatsApp at +92 321 264 2009.
8. Data Retention
- โAccount data is retained for as long as your account is active.
- โTransaction records are retained for 7 years for legal and accounting purposes.
- โAnalytics data is retained for 12 months.
- โUpon account deletion, personal data is removed within 30 days, except where retention is required by law.
9. Changes to This Policy
- โWe may update this Privacy Policy from time to time.
- โMaterial changes will be notified via email or a prominent notice on the platform.
- โContinued use of GetSourceDirect after changes constitutes acceptance of the updated policy.
10. Contact Us
- โFor any privacy-related questions or requests, contact Muhammad Umair Kaluri, Founder of GetSourceDirect.
- โEmail: omairkaludi@gmail.com
- โWhatsApp: +92 321 264 2009
- โWebsite: getsourcedirect.com